Services

Customer Service

We are committed to providing excellent customer service. Our friendly and knowledgeable team is here to assist you with any questions or concerns. Whether you need help with an order, advice on a product, or assistance with returns, we’ve got you covered.

• Help Center: Visit our FAQ section for quick answers to common questions.
• Returns & Refunds: Easy returns process for hassle-free shopping. Check our Returns Policy for more details.
• Email Support: Reach us at info@cchatrading.nl, and we’ll respond within 24 hours.

Delivery & Shipping

We understand that fast and reliable delivery is essential for a great shopping experience. That’s why we strive to ensure your order arrives on time and in perfect condition.

• Standard Delivery: Orders are typically delivered within 3-5 working days.
• Express Delivery: Need it sooner? Opt for express delivery to receive your order in 1-2 working days.
• Tracking: Once your order is dispatched, you will receive a tracking number to monitor its progress.
• International Shipping: We also offer international delivery options. Shipping times and costs vary by location.

For more information on delivery times and shipping rates, please visit our Delivery & Shipping page.

Payment Options

Shopping with us is simple and secure. We offer a variety of payment methods to suit your needs:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
• PayPal: A safe and convenient way to pay online. Use our PayPal link: https://paypal.me/cchatrading?country.x=NL&locale.x=nl_NL.
• Bank Transfer: Use our bank details: NL72INGB0108642313.

All transactions are encrypted and processed through secure payment gateways to ensure your personal information is protected.

Contact Us

We’d love to hear from you! If you need assistance or have any feedback, please don’t hesitate to get in touch.

• Company Name: CCHA Trading B.V.
• Phone: Call us at +31616904730 during our business hours (Mon-Fri, 9 AM – 5 PM).
• Email: Send us an email at info@cchatrading.nl, and we’ll get back to you promptly.
• Address: Prins Alexanderplein 8, 3067 GC Rotterdam.
• Bank Number: NL72INGB0108642313

Your satisfaction is our priority. Don’t hesitate to reach out if there’s anything we can do to assist you!